Privacy Policy

1. Introduction:

1.1. Welcome to Bentota Lucky Travels and Tours! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make reservations, or engage with our services.

2. Information We Collect:

2.1. Personal Information:

  • We may collect personal information such as your name, contact details, and payment information when you make a reservation or contact us.

2.2. Usage Information:

  • We gather information about how you interact with our website, including IP addresses, browser type, and pages visited. This information helps us improve our website and services.

2.3. Cookies:

  • We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

3. How We Use Your Information:

3.1. Reservation Processing:

  • We use your personal information to process reservations and provide you with the requested services.

3.2. Communication:

  • We may use your contact information to communicate with you regarding your reservation, updates, and promotions.

3.3. Marketing:

  • With your consent, we may send you marketing communications about our latest offers and services.

4. Information Sharing:

4.1. Third-Party Service Providers:

  • We may share your information with third-party service providers involved in delivering our services, such as hotels, transportation providers, or tour guides.

4.2. Legal Compliance:

  • We may disclose your information if required by law or in response to a valid legal request.

5. Data Security:

5.1. We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Choices:

6.1. You have the right to access, correct, or delete your personal information. You can contact us at reservations@bentotaluckytours.com for assistance.

7. Changes to the Privacy Policy:

7.1. We reserve the right to update this Privacy Policy. Any changes will be effective upon posting the revised policy on our website.

8. Contact Information:

8.1. If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Thank you for choosing Bentota Lucky Travels and Tours. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.

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