1. Acceptance of Terms:

1.1. Welcome to Bentota Lucky Travels and Tours. By using our services, including browsing our website, making reservations, or engaging with our travel packages, you agree to these Terms and Conditions.

2. Reservation and Payment:

2.1. Reservation Confirmation:

• Reservations are confirmed upon receipt of payment. Confirmation details will be sent to the email address provided during the reservation process.

2.2. Payment Methods:

• We accept payments through various methods, including credit cards, bank transfers, and other specified payment options. Payment details are provided during the reservation process.

2.3. Cancellation and Refund Policy:

• Refer to our Cancellation and Refund Policy for information on canceling reservations and refund processes.

3. Travel Documentation:

3.1. Passports and Visas:

• It is the responsibility of travelers to ensure they have valid passports and visas for travel. We are not responsible for any issues arising from inadequate travel documentation.

3.2. Health Requirements:

• Travelers should check and comply with health requirements and recommendations for the destinations they plan to visit.

4. Itinerary and Accommodations:

4.1. Itinerary Changes:

• We reserve the right to make changes to the itinerary due to unforeseen circumstances. Alternative arrangements will be offered in such cases.

4.2. Accommodation:

• Accommodation details are provided in the tour package. We reserve the right to substitute accommodations of similar quality if necessary.

5. Conduct and Responsibilities:

5.1. Traveler Conduct:

• Travelers are expected to conduct themselves appropriately during the tour, respecting local customs and laws.

5.2. Responsibilities:

• Bentota Lucky Travels and Tours is not liable for any loss, injury, or damage to person or property during the tour, unless caused by our negligence.

6. Privacy Policy:

6.1. By using our services, you agree to the terms outlined in our Privacy Policy. Please review the policy for details on how we collect, use, and safeguard your personal information.

7. Governing Law:

7.1. These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes will be subject to the exclusive jurisdiction of the courts in Sri Lanka.

8. Contact Information:

8.1. If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Bentota Lucky Travels and Tours
• No 87, De Alwis Rode, Horanduwa,
• Bentota, Sri Lanka, 80500
• Email: reservations@bentotaluckytours.com
• Phone: +94 777 925 925

Thank you for choosing Bentota Lucky Travels and Tours. We hope you have a wonderful and memorable travel experience with us.